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You can chat live with a customer service agent by clicking the button below if you have a problem or question that needs to be answered right away.
To process a refund, please give us between six and twelve business days after your package is returned to us.
FAQS
Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping times and costs may vary depending on your location.
How long will it take to receive my order?
Standard shipping typically takes 3–7 business days within the U.S. International orders may take 7–21 business days.
What is your return policy?
We offer a 14-day return window for unused items in their original packaging. To start a return, visit our Returns Centeror contact support.
How can I contact customer support?
Email us at Sales@mackmaluxe.comor use our live chat feature available on the website during business hours (Mon–Fri, 9AM–5PM EST).
4. What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, AmEx), PayPal, and select digital wallets. All transactions are secured and encrypted.
Do you have physical stores Worldwide?
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